The Upside of Downtime (Velocity 2010)
Also, here is the "Upside of Downtime Framework" cheat-sheet (click through to download):
Also, here is the "Upside of Downtime Framework" cheat-sheet (click through to download):
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj4KpqGeunV5EBiBq0ClK_pFvqNF210S5yRzi6DVqhDc5j8X89iuLntE98gZY_alHEDSOzw34P7zdb8ywKvEercyLJptnESm1-4D69ExJN3S0j71bkmlGMpQC7DCuY1zC4Rpz9m55mNhjc/s400/Preparation+Framwork.png)
The drive for transparency in the uptime and performance of online services